Shipping Policy
Order Processing Time
All orders are processed within 2–5 business days after your order is placed. Once your order is processed, it will be shipped out and you’ll receive a confirmation email with tracking info.
Shipping Times
Since we work with global suppliers, delivery times may vary depending on your location:
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USA, Canada, UK, Australia: 7–15 business days
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Rest of the World: 10–30 business days
Please note: These are estimated timeframes. Delays may occur due to customs, holidays, or unexpected issues with the shipping carrier.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. Please allow a few days for the tracking info to update.
Where Do You Ship From?
We ship directly from our trusted suppliers overseas to keep prices low and pass the savings on to you.
Missing or Delayed Orders
If your order hasn’t arrived within 30 business days, contact us at calmerawellness.store@gmail.com and we’ll be happy to help.
Customs & Import Taxes
Buyers are responsible for any customs or import taxes that may apply. We’re not responsible for delays due to customs.